Refund policy

Return Policy

At Skylax Wear, we aim to ensure you are fully satisfied with your purchase. If for any reason you are not happy with your order, you may request a return under the conditions below.

Eligibility for Returns

  • Returns are accepted within 7 days of the product being delivered.

  • The item must undergo an inspection before the return is approved.

  • To qualify for a return, the product must be:

    • Unused and in its original condition

    • Free from stains, odors, or damage

    • Packed in the original packaging with all tags attached

Return Process

  1. Contact us at teamskylax@skylaxwear.com within 7 days of receiving your order.

  2. Our team will guide you through the return steps.

  3. Once the product is received, it will be inspected.

  4. If approved, a refund or exchange will be processed.

Non-Returnable Items

  •  Products showing signs of wear or misuse

Refunds

  • Refunds are issued to the original payment method after the inspection is completed and approved.

  • Refund processing may take 5–10 business days depending on your payment provider.

Shipping Costs

  • Return shipping costs may be the responsibility of the customer unless the item arrived damaged or incorrect.